Steps to Delete Data
Submit a Deletion Request:
- Contact us via care@keeo.net to submit a formal data deletion request.
- Provide relevant details such as your account information and specify the data you wish to delete.
Verification Process:
- We will verify your identity to ensure that the request is legitimate. This may include additional security checks.
Review of Request:
- Once verified, our team will review the request to ensure it aligns with our data retention policies and legal obligations.
Data Deletion:
- Upon approval, we will securely delete the specified data from our active databases, ensuring all references to your personal data are removed.
Backup Deletion:
- The data will also be removed from our backup systems during the next scheduled backup cycle to ensure complete erasure.
Confirmation of Deletion:
- You will receive a confirmation email notifying you that your data has been successfully deleted from our systems.
Final Review:
- Our compliance team will conduct a final review to confirm that all necessary steps have been taken to remove your data.
Record of Deletion:
- A record of the deletion request and its completion will be maintained for audit and compliance purposes (without retaining the deleted data).
Follow-up:
- If you encounter any issues post-deletion or have further concerns, you can reach out to our support team for assistance.
Update Records:
- We will update our records to reflect that your data has been deleted and ensure no further processing occurs.